EVM Plus

Clientless solution that unifies enterprise and mobile voicemail with email, text messaging, and Instant Messaging. Works with most voicemail platforms.

giSTT

Delivers text transcriptions of enterprise voice messages to email, SMS, IM and CRM. Works with most voicemail platforms.

giSTT Hosted

Provides enterprise-grade speech to text service to the small to medium business without the need for on-premise server.

Message Mirror

Provides real-time, geo-redundant voicemail backup for Avaya Modular Messaging.

Message Rescue

Provides real time voicemail backup to any LAN storage for Avaya Aura Messaging, Avaya Modular Messaging and Avaya Communication Manager Messaging.

Message Archive

Permanently stores voice messages for Avaya Aura Messaging, Avaya Modular Messaging and Avaya Communication Manager Messaging.

Password Reset

Automates self-service password reset for all Avaya voice mail systems.

Mailbox Escalation

Monitors select mailboxes and delivers rules-based message waiting notifications. Works with Avaya Aura Messaging, Avaya Modular Messaging and Avaya Communication Manager Messaging.

Message Monitor & Reporting

Monitors select mailboxes, records message information to database for reports. Works with Avaya Aura Messaging, Avaya Modular Messaging and Avaya Communication Manager Messaging.

Message Migration

Moves messages and related data from a source system to upgraded or new Avaya voicemail server.

After Hours Service Desk

Copies, converts to text, and delivers customer support call messages to on-call agent's email or mobile device.

Enterprise Notification System (ENS)

Delivers targeted group notification by voice, text message, pager and email.

Out Caller/Reminder

Delivers scheduled reminder messages by phone, email and text.

Inmate Inquiry

Automates response to routine inbound calls to detention centers.

Voice Forms

Tool for creating and responding to forms using voice, accessible by phone or Web.

giSTT Audio

Provides on-demand auto transcription of any voice recording (IVR response, dictation etc.)

Text Notification System (TNS)

Delivers targeted group notification by text message, pager and email.

Custom/IVR Solutions

Completely customizable self-service database inquiries by phone.

Voice Broadcaster

Delivers recorded messages directly to selected mailboxes on Avaya voicemail systems.