While ENS can be used for any number of message broadcast purposes, our primary concern was our ability to effectively manage communication in the event of a disaster and/or potential health crisis."

Sue McIntosh
Ingham County Health Department

Automated Inmate Inquiry

Mutare Software developed its unique, automated telephone inquiry system for detention center staff members who often find themselves overwhelmed by phone calls from individuals looking for information about specific detainees. When integrated with the jail's database, Inmate Inquiry directs callers to an automated voice response system that provides up-to-date information on bond inquiries, inmate location and other disposition questions via touch-tone phone. Freed from the task of answering multiple phone inquiries, jail staff can be more productive.

A typical Inmate Inquiry system will pay for itself in less than a year through improved efficiency.

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